Expert answer:a summary of a current business incident


Solved by verified expert:submit a
summary of a current (within the last 12 months) business incident—found via the news media–
describing its ethics parameters. The document should include the student’s assessment of the ethics
issues, decisions, and actions within the situation. Application of the course “decision model” should be
demonstrated. (Content of the paper will be no more than seven, double-spaced, stapled pages. A cover
page is optional. A citation of information sources page should be at the end. Cover and sources pages
do not count in page total. “Style” is “business efficient”, i.e., prose is acceptable, along with bullet points,
checklists, tables or whatever structure clearly, efficiently communicates to the reader.)


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An Ethics-Focused Decision-Making Model
1. Determine the Facts
a. Resist an immediate “judgment call”
i. Be aware of how sports, for example, has influenced all of us to make
quick choices of what is within the rules
b. Gather all facts—not just ones supporting one point-of-view (people don’t
get facts and do no research at all. Not just the ones of preconceived
c. Check multiple sources of information (Google and Wiki are not sources)
d. Differentiate between “facts” and “assumptions” (assumptions are
necessary for analysis and progress. If heard enough people think it’s a
e. “Follow the Money”—who makes money based upon which choices?
(Money always causes a bias)
2. Identify the Ethical Issues Involved
a.Are there dimensions of “right and wrong”; “fair or
unfair”; “good or bad”? (Must be resolved by the
alternative by the end of what you recommend)
3. Identify All the Stakeholders
a.Who (Groups) and how many? (Shareholders, members
of community, team, friends etc.. Identify who will be
effected by a decision/situation)
b.How might I be biased—how are certain Stakeholders
“related” to me? (Do you have a bias are you related or
fall in any of these categories. Be transparent and
disclose that you have a bias in a situation)
4. Delineate (list) (and/or Create)
Alternative Courses of Action
a.Generate at least two different courses (There are
always two sides to take action or not to take action.
Doing nothing is always the first alternative. The other is
to do something and something is where difference
comes from.
b.Imagine one “wild” scenario (This is how creativity gets
5. Assess How the Alternatives will
Affect Stakeholders
a.Envision the results of each alternative decision/course
of action (Make aTable: stakeholders by alternatives)
b.Determine beneficial versus harmful consequences
c.“Consider” the Law (The laws in the largest penal code
of ethics. Sometimes course of action is ethical, but
illegal or vice-a-versa) Civil rights movement was illegal
though it was the ethical choice.
d.Recognize your own potential “conflict of interest” Are
you going to harm myself or anyone else?
6. Seek Guidance
a.Close friends (seek advice) For paper who would speak
to and why you would seek guidance from. By a table.
b.People you respect
c.Knowledge sources
i. Subject matter experts
ii. Reference Librarians
v. Professors
7. Make a Decision; Act; Monitor the
a.Make a choice (Follow steps and make a decision)
b.Do something constructive
c.Be prepared to DEFEND your choice with logical,
persuasive arguments
d.“All Solutions Just Create Different Problems”—Follow
up and Correct
An Ethics-Focused Decision-Making Model
1.Determine the Facts
2.Identify the Ethical Issues Involved
3.Identify All the Stakeholders
4.Delineate (and/or Create) Alternative Courses of Action
5.Assess How the Alternatives will Affect Stakeholders
6.Seek Guidance
7.Make a Decision; Act; Monitor the Outcome(s)
Case 1:

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