CHCMGT005 Case Study 1 Due to government funding cuts, many…CHCMGT005Case Study 1 Due to government funding cuts, many community care funds go unallocated and most care workers in some regions feel overwhelmed by their caseloads. Mary supervises a diverse team of community care workers. The organisation has had a high turnover of staff recently. Mary’s team are complaining and becoming argumentative that senior management are not doing anything to fix the caseload numbers or acting on their feedback. Mary needs to address the worker dispute over current caseloads. She also wants to assist them to manage their stress.1. Identify two (2) possible physical and two (2) behavioural indicators of significant issues relating to stress and emotional wellbeing that Mary should be alert for in individual team members.2. What responsibility does Mary have in relation to communicating with staff about personal performance?3. Identify three (3) actions Mary can take to support individual staff members to manage stress.4. If Mary’s team includes staff with diverse needs, what are two (2) workplace practices she could adopt to accept and identify the diverse needs of these colleagues?5. Explain one way in which Mary could use organisational performance standards to assess and report on staff stress and emotional wellbeing.6. Mary decides to arrange a discussion with her staff to help develop a resolution. Review the dispute resolution policy and procedures in your learner resource and outline steps Mary should follow when facilitating a discussion with her staff. Social ScienceSociology MATH, ENGL 73
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